`.github/ISSUE_TEMPLATE/user-support.yml`

41 lines
name: User Support
description: "Use this if you need help with something, or you're experiencing an issue."
labels: [ "User Support" ]
body:
    - type: markdown
      attributes:
        value: |
            Before submitting a **User Report** issue, please ensure the following:

            **1:** You are running the latest version of ComfyUI.
            **2:** You have made an effort to find public answers to your question before asking here. In other words, you googled it first, and scrolled through recent help topics.

                If unsure, ask on the [ComfyUI Matrix Space](https://app.element.io/#/room/%23comfyui_space%3Amatrix.org) or the [Comfy Org Discord](https://discord.gg/comfyorg) first.
    - type: checkboxes
      id: custom-nodes-test
      attributes:
        label: Custom Node Testing
        description: Please confirm you have tried to reproduce the issue with all custom nodes disabled.
        options:
          - label: I have tried disabling custom nodes and the issue persists (see [how to disable custom nodes](https://docs.comfy.org/troubleshooting/custom-node-issues#step-1%3A-test-with-all-custom-nodes-disabled) if you need help)
            required: false
    - type: textarea
      attributes:
            label: Your question
            description: "Post your question here. Please be as detailed as possible."
      validations:
            required: true
    - type: textarea
      attributes:
                label: Logs
                description: "If your question relates to an issue you're experiencing, please go to `Server` -> `Logs` -> potentially set `View Type` to `Debug` as well, then copypaste all the text into here."
                render: powershell
      validations:
                required: false
    - type: textarea
      attributes:
                label: Other
                description: "Any other additional information you think might be helpful."
      validations:
                required: false