butlr: soft intro variant to Butler/real-local-client wording (soft is the active variant in prod)

0a071c5a6923e6e5f00b8f88c7c6f148d0769dba · 2026-05-26 10:30:07 -0700 · SteveStudio2

Files touched

M lib/twilio.js

Diff

commit 0a071c5a6923e6e5f00b8f88c7c6f148d0769dba
Author: SteveStudio2 <steve@designerwallcoverings.com>
Date:   Tue May 26 10:30:07 2026 -0700

    butlr: soft intro variant to Butler/real-local-client wording (soft is the active variant in prod)
---
 lib/twilio.js | 3 +--
 1 file changed, 1 insertion(+), 2 deletions(-)

diff --git a/lib/twilio.js b/lib/twilio.js
index ec58d70..49f669d 100644
--- a/lib/twilio.js
+++ b/lib/twilio.js
@@ -46,9 +46,8 @@ function buildAnnouncement(call) {
   // PRESERVED (Cal. Penal Code § 632 + 2-party-consent rule).
   if ((process.env.BUTLR_INTRO_VARIANT || '').toLowerCase() === 'soft') {
     return [
-      `Hi, calling on behalf of ${onBehalfOf}.`,
+      `Hi, this is Butler calling on behalf of ${onBehalfOf}, a real local client.`,
       `Heads up, this call's recorded for quality.`,
-      `Just one quick question — do you have a sec?`,
     ].join(' ');
   }
   return [

← 1f52b13 butlr: short punchy call intro (Butler / real local client) · back to Butlr · butlr: recording disclosure to 'being recorded for Steve' 6e3d4f7 →