`docs/submissions/linkedin-cas-11523819-followup.md`

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# LinkedIn Developer Support — follow-up on Case CAS-11523819

**Status:** DRAFT (ready to send). Filed 2026-07-21; no decision email received as of 2026-07-30.
**Where to send:** the reply thread on Case CAS-11523819, or refile at
https://www.linkedin.com/help/linkedin/ask/dsapi (Form Type = Developer Support,
API Product = Community Management, Access Issue). From/verify email: info@designerwallcoverings.com.

**Key facts to include:**
- App: **DW Marketing – Community** — app id **257140099**, Client ID **86z1h5ic86lw65**
- Company Page: **Designer Wallcoverings**, org id **3090253** (`urn:li:organization:3090253`)
- Requesting: **Community Management API** access (`w_organization_social`) — single-tenant, own-Page, organic posting only.

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## Paste-ready message

Subject: Follow-up — Case CAS-11523819 — Community Management API access blocked by auto-provisioned default products (App 257140099)

Hello,

I'm following up on Case **CAS-11523819** (filed July 21), which has not yet received a decision.

We are trying to enable the **Community Management API** (`w_organization_social`) on our app **"DW Marketing – Community"** (App ID **257140099**, Client ID **86z1h5ic86lw65**), which is company-verified to our own LinkedIn Page, **Designer Wallcoverings** (organization id **3090253**).

The blocker is a chicken-and-egg in the developer portal: LinkedIn auto-provisions three default products onto every new app — **Share on LinkedIn**, **Sign In with LinkedIn (OpenID Connect)**, and **Verified on LinkedIn** — and the Products tab exposes **no control to remove them**. Because Community Management API "requires that it be the only product on the application," its **Request access** button is permanently greyed with the tooltip: *"This product cannot be requested because there are currently other provisioned products or other pending product requests."* Creating an additional new app does not help — it receives the same auto-provisioned defaults.

We are therefore requesting **one** of the following:
1. **Remove the auto-provisioned default products** from app 257140099 so we can select Request access for the Community Management API, **or**
2. **Grant Community Management API (Development tier) directly** to app 257140099.

**Use case (single-tenant, owned-Page, organic only):** Designer Wallcoverings is a luxury wallcovering and interior-design retailer. We will use the Community Management API **solely to publish our own first-party organic content** (new product launches, design collections, editorial imagery) **to our own Designer Wallcoverings Company Page** for the interior-design and architecture trade audience that follows us. The integration posts **only** to the single Company Page we own and administer. We do not manage, moderate, or post to any third-party Pages, we do not read or aggregate other organizations' content, and we do not offer this as a service to other businesses.

Our developer/business contact and verification email is **info@designerwallcoverings.com**.

Thank you — please let me know if any additional verification is needed.

Designer Wallcoverings