Zendesk Chat Analyzer

repo: ~/Projects/zendesk-chat-analyzer · 15 commits · 0 in last 24h, 0 in last 7d ·

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15 commits indexed

  1. c5ed5c0 2026-08-24 href-drill:exempt marker — not a browse-grid (Steve's exclusion-marker verdict)
  2. 307ab80 2026-08-12 chore: lint + refactor + escape live-feed HTML (XSS guard) + v1.0.0 (session close)
  3. 0cde498 2026-08-11 Add '💬 Go Live in Zendesk' button — opens agent console for real-time chatting (analytics stay here)
  4. 9fc32c4 2026-08-11 gitignore recoverable-leads.md (customer PII)
  5. d73376a 2026-08-11 Add rule-based sentiment + urgency scoring (/bin/zsh local): grid columns + one-click 'unhappy'/'urgent' filters for priority follow-up
  6. 590979c 2026-08-11 Add CSV export of current filtered/arranged grid view (client-side, respects columns+filters)
  7. 0631d5f 2026-08-11 Clamp /api/recent HOURS to 1h..7d (abuse guard, Cody)
  8. b6d80b4 2026-08-11 SECURITY: bind app to 127.0.0.1 (localhost-only) so nginx Basic Auth cannot be bypassed via :9967 (Cody-caught PII exposure)
  9. 83d1c2f 2026-08-11 Auto-refresh data.json on boot(if stale)+every 6h so deployed dashboard stays current
  10. fd2c68c 2026-08-11 Token reads from env var (pm2) for Kamatera deploy
  11. 72e3487 2026-08-11 Add Live recent-activity feed: /api/recent endpoint + auto-refreshing feed (30s) with flags, relative time, agent, message + browsed product; window selector 6h/24h/3d
  12. 74e12d8 2026-08-11 Full data-grid: 19 columns, click-sort + drag-reorder + show/hide toggle + Reset, persisted to localStorage (per adjustable-columns rule)
  13. b875bb5 2026-08-11 Add themes classification + brand extraction + theme/brand charts, hour×weekday heatmap, topic mind-map (vis-network); all click-to-filter
  14. c3ce333 2026-08-11 Add missed-chats drill-down (clickable Missed KPI + filter) + SG geo-proxy test script
  15. acdb19e 2026-08-11 Zendesk chat-history web viewer: KPIs, country/type/platform/agent charts, timeline, word clouds, searchable table

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Skills used

  • /recent2
  • /zsh1
  • /arranged1
  • /hide1
  • /brand1
  • /type1
  • /platform1
  • /agent1

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Commits with substantial prose (≥120 chars) — the rationale behind each move.

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